Your privacy matters to us. This page explains exactly what personal information arion plus collects, how we use it, and the rights you hold as a player based in the Philippines. Please read it carefully before registering or using our platform.
arion plus is a mobile-first online gaming and sports betting platform operated for players across the Philippines. Our platform is accessible via any modern mobile browser and offers sports betting, live casino-style games, fish shooting, bingo, and slots — all transacted in Philippine pesos. As the operator of this platform, we act as the personal information controller responsible for the data you provide when you register, play, or contact us. We are committed to handling your personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. If you have any questions about how your data is managed, you may reach us at the contact details provided at the bottom of this page.
When you create an account with arion plus, we collect the personal details you provide during registration, including your name, date of birth, mobile number, and email address. We also collect information necessary to verify your identity and confirm that you meet the minimum age requirement to participate in online gaming in the Philippines. During your use of the platform, we automatically gather technical data such as your device type, operating system, browser version, IP address, and session activity logs. Payment-related information — including transaction amounts, timestamps, and payment method identifiers — is recorded to process deposits and withdrawals accurately and securely. We may also collect communications you send to our support team, feedback you submit, and responses to any surveys or promotions you participate in.
The personal information we collect is used primarily to operate and maintain your account, process your transactions, and deliver the gaming and betting services you have requested. We use your data to verify your identity, prevent fraud, and comply with our obligations under Philippine law, including anti-money laundering regulations and responsible gaming requirements. Technical and behavioural data helps us improve platform performance, personalise your experience, and ensure that our mobile interface functions correctly across different devices and network conditions. We may use your contact details to send you important account notifications, security alerts, or updates to our terms and policies — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given explicit consent, we may also send you promotional messages about new games, special offers, or platform features; you may withdraw this consent at any time by contacting our support team.
arion plus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. If arion plus undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third parties for their own independent marketing purposes without your explicit prior consent.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine laws and regulations, including record-keeping obligations under anti-money laundering rules. Once your data is no longer required for legal or operational purposes, we will securely delete or anonymise it in accordance with our internal data retention schedule. arion plus implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, regular security assessments, and staff training on data handling best practices. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you at any time. You may request the correction of any inaccurate or incomplete personal data in your account by contacting our support team with the relevant details. You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw any consent you have previously given without affecting the lawfulness of processing carried out before the withdrawal. In certain circumstances, you may request the deletion or blocking of your personal data, particularly where it is no longer necessary for the purposes for which it was collected or where processing is unlawful. To exercise any of these rights, please contact us at the email address listed in the footer of this page, and we will respond to your request within a reasonable timeframe in accordance with applicable law.
arion plus uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Session cookies are essential for the operation of your account and are automatically deleted when you close your browser. We may also use persistent cookies to remember your language preferences and to help us understand how players navigate the platform so we can improve the user experience. We do not use third-party advertising cookies or share browsing data with external advertising networks. You can manage or disable cookies through your browser settings, but please note that disabling essential cookies may affect the functionality of certain features on the platform.
We may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine regulations, or industry best practices. When we make material changes, we will notify registered players through the platform or via their registered contact details, and the updated policy will be published on this page with a revised effective date. Your continued use of arion plus after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.
Have questions about how arion plus handles your personal information? Visit our FAQ for quick answers, or create a free account and experience a platform built with Filipino player privacy at its core.